No returns or refunds on 'cut' items sold by the yard such as, but not limited to: fabrics, laces, embroideries, cording, etc. No patterns, design plates or books may be returned. If there is an error in your order caused by Treasured Heirlooms, we will gladly make a refund or exchange. We do not credit your shipping and handling charges. Items must be returned at customer's expense for exchange.
International orders will only be sent insured. The customer pays the cost of insurance.
Because this web site is new, there undoubtedly will be some glitches and errors in pricing, description, colors, etc. Treasured Heirlooms reserves the right to notify it's customers of an error, explain the correction and ask if the customer wishes to continue their order. Thank you for you understanding.
SHIPPING: Shipping charges are calculated on the amount of your order. However, many books and magazines and fabrics are heavy and the actual charges may be higher. BUT....if I find your actual shipping charges are less than stated on the order form, I will charge you the lesser amount. Shipping and handling charges will be charged on the full-price of sales items. Thank you for your understanding.
California State Tax will be added to all mail orders.
We accept MC, Visa and check. Your order will be shipped after your check clears the bank.